The following terms govern the use of the MiNK website. By using (or visiting) the site you agree to be bound and to abide by these terms. MiNK reserves the right to change any of these terms at any time. Please check back to this page of the site at regular intervals. MiNK reserves the right to cancel your orders, take legal action and prevent you from using the site, following violation of these Terms.
You must be 18 or over to attend a makeup course at MiNK London. Anyone under the age of 18 must be accompanied by an adult AND prior written agreement from the Admissions Team is required.
All course fees must be paid in full to MiNK prior to the course start date to hold a student’s place. Students will not be accepted on course commencement date if full balance of course has not been paid.
All courses and fees are subject to change without prior notice.
Course fees are non-refundable. However, a course fee can be transferred to the next available course provided a minimum of 4 week’s notice to course start date is given.
Should a student withdraw from a course, fail to attend a confirmed course or complete the course for any reason (such as illness, personal problems, change of location etc), no refunds of deposits or fees will be made, and no transfer of course dates will take place.
Should a student become ill during the period of a course he/she may apply for a refund if your condition is permanent and prevents them from continuing. If the condition is temporary then he/she may apply for a transfer to a course commencing at a later date (transfers are valid for 1 year). Medical evidence will be required in the form of a doctor’s note or equivalent.
Under no circumstances can a transfer be converted to a refund.
The school is unable to make refunds for absence due to changes in work commitments, personal or financial circumstances or any other reasons for not being able to attend the course. Any outstanding fees in these circumstances will remain payable.
If the school cancels a course, or the course does not start due to a lack of support, every effort will be made to offer an alternative. If no suitable alternative is available, a full refund will be given. If the school reschedules a course for a different time or day and this is not convenient for you, a full refund will be given. No refund will be given for change of site or change of tutor.
Course fees will not be refunded should a course be cancelled or interrupted through an act of God or a terrorist act.
We do not provide refunds if you find the tutoring session unsatisfactory. However, you can contact us to give feedback regarding the problem.
If the above criteria for a refund have been met, please complete a refund request form and return to firstname.lastname@example.org department with all relevant paperwork. Please note that refunds may take up to 6 weeks to process.
In a case where a prospective student is refused a student visa, the school will refund all fees paid less a £100.00 administration fee. However, in such an event, no refund will be made unless the school has received all original copies of the school letters of enrolment plus an original copy of refusal from the appropriate immigration authority.
No refund is permitted or shall be made if a student enters the UK on a student visa obtained on the basis of the school’s letters of acceptance and enrolment.
No refund is permitted or shall be made when a student decides to leave the college for whatever reason after an extension of a student visa has been gained through school facilitation.
It is possible to delay your course start date; simply send an email with your request to email@example.com within 5 days of your registration. Any spent days will be taking off the final number of days allocated when you restart the course.
You can also freeze your booking and restart it at a later date less any spent days.
Type of Agreement:
Fixed Sum Loan Agreement regulated by the Consumer Credit Act 1974
You have a right to end the Agreement at any time by paying the amount outstanding under the Agreement.
Missing payments could have severe consequences and make obtaining credit more difficult. If you default on payment, we may charge you for any legal or other costs we incur in recovering the debt, including a fee for our reasonable administrative costs. A student may also be withdrawn from the school for non-payment of tuition fees.
IMPORTANT - READ THIS CAREFULLY TO FIND OUT ABOUT YOUR RIGHTS
The Consumer Credit Act 1974 lays down certain requirements for your protection, which should have been complied with when this Agreement was made. If they were not, the creditor cannot enforce this Agreement without getting a court order. The Act also gives you a number of rights. You can settle this Agreement at any time by giving notice in writing and paying off the amount you owe under the Agreement.
If you would like to know more about your rights under the Act, contact either your local Trading Standards Department or your nearest Citizens' Advice Bureau.
This is a Loan Agreement regulated by the Consumer Credit Act 1974. Sign and keep a copy only if you want to be legally bound by its terms.
Once purchased, tickets cannot be transferred, exchanged, returned unless the event is cancelled, or the particulars have changed significantly. MiNK reserves the right to re-schedule an event and no refund will be payable.
If an event is cancelled MiNK will refund the face value of the tickets purchased only. We recommend that when you return the tickets you use secure mail as we cannot take responsibility for mail not received.
If the date, or the venue, of an event is changed, MiNK will make effort to contact customers in order to notify them of the change. Tickets may still be valid for the rescheduled date/location, and customers will be notified of this.
If MiNK is unable to fulfil your order to one of the reasons below you will be entitled to a refund:
Although MiNK makes every effort to make your experience as positive as possible we cannot reprint, or duplicate, tickets, replacing lost or stolen tickets. We also recommend customers to check tickets immediately on receipt of them, and you must notify MiNK without delay:
It is your responsibility to inform MiNK should you change your email address, phone number or postal address. Particular care should be taken over keeping
your email address up to date – this is because this is our main form of contact and if something happens with your order we will email you first to
Full payment must be made to MiNK London to secure a booking, unless an alternative arrangement has been negotiated and agreed with MiNK in writing.
In the event of all or part of the services being cancelled, which must be in writing, the following will apply:
Invoices are charged per hour/day as agreed in advanced with the client. If you have booked a MiNK London makeup artist and need to extend the booking in advance of the event then please notify us as soon as you can so that we can re-issue an invoice for payment in advance. Pre-booked extensions will incur a charge of £55 for every additional hour.
Working Hours and Overtime
A ‘day’ is an 8-hour day including 1 hour for lunch between 09:00 – 18:00. Outside these hours, overtime is at one-and-a half times the hourly rate. Saturdays are time-and-a-half and Sundays are double.
If you need to extend a booking on the day of the event or during the event then you will be charged an additional £100 for each additional hour and these costs will be invoiced to you after the event for immediate payment.If any person is not available for an appointed booking time, then his or her makeup may be cancelled and monies remain non-refundable.
Limitation of liability
MiNK London shall not be liable to any customer for any financial loss arising out of the refusal, cancellation or withdrawal of a Promotion or any failure or inability of a customer to use a promotional Code for any reason.
The pictures on this website come from a variety of sources. Many of them were personally taken by MiNK staff and contractors, others were submitted by individual make-up artists and photographers worldwide and some were obtained under royalty free licenses.
ALL of them are copyright protected and may not be used for any reason without authorization from MiNK.
For press, editorial or external Media purposes please contact us at firstname.lastname@example.org.
The pictures found on this site are not to be used under any circumstances apart from viewing them on this site or linking them from your own website.